We Are Here to Help
Have a question regarding product dimensions, material care, order delivery, or bulk purchasing? Our specialized support team is available to assist you.
Operating Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 3:00 PM EST
Design & Logistics Hub
HomeProduct Distribution Center
742 Evergreen Terrace, Suite 300, New York, NY 10001
Order Tracking Inquiries
Please include your 6-digit Order ID in your message for faster resolution.
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Common Inquiries
Quick answers to frequently asked questions regarding shipping, ordering, and warranties.
Most standard products are dispatched within 24 to 48 hours. Standard domestic delivery typically takes 2 to 5 business days depending on your shipping destination. You will receive real-time package tracking information via email upon dispatch.
We provide a 30-day risk-free return window for all items in their original condition and packaging. If you are unsatisfied with your product for any reason, reach out to support@homeproductforyou.com to receive a prepaid return shipping label.
Yes! All orders with a total cart value exceeding $100 automatically qualify for free standard ground delivery throughout the continental territory.
All wood components utilized in HomeProduct collections are certified by the Forest Stewardship Council (FSC). We prioritize biodegradable cotton ropes, lead-free ceramics, and recyclable protective parcel packaging.